TENANT information


When renting with Chapple Property Management we understand how important it is for you to find the right place to make your perfect home. You will find that we are specialists at matching your requirements to our property database, and we will be pleased to arrange a viewing that is convenient for you.
With a wealth of knowledge of rental property in Saltash, Plymouth and the surrounding areas, Chapple Property Management will take care of all the legalities, allowing you to have peace of mind that your references, paperwork and arrangement of your new tenancy, will be dealt with efficiently and honestly, allowing you to just move in.

NO hidden charges

NO set-up fees

NO Admin fees​

All prices are VAT Free
renting costs
One Month’s Rent in Advance
Deposit –  is normally the same as one month’s rent unless otherwise stated.

Any viewings can be arranged at times to suit you.

You will be accompanied by an experienced adviser who will answer any questions you may have.

Applying for a Property

We will require satisfactory references from your employer, previous or current landlord and may require sight of bank statements and payslips.  As part of the Immigration Act 2014, all tenancies from 1st February 2016 require by law ‘Right to Rent’ checks to be undertaken to establish prospective tenants’ immigration status.

You will need to arrange property contents insurance for the duration of your tenancy. Speak to us or click the link below for our Specialist Insurance Solutions through Rentshield who will gladly provide you with competitive quotes.

Once you have decided on a property you will be emailed a link to complete a Tenant Application Reference; the required fee for referencing is payable at this stage. On receipt we will profile your application with the landlord. If the landlord declines to grant you a tenancy for any reason the referencing fees will be refunded. However, if you decide not to proceed, or you fail to provide complete and accurate information on your application form which results in your application being declined the fees will be forfeited and used to cover the cost of referencing. 

Pets are accepted in some properties at the discretion of the owner; tenants should remember that accommodation allowing pets is therefore in high demand and will be let more quickly, so you should be prepared to move fast to secure a home to live. 

Rents are normally quoted per calendar month, and payable monthly in advance. The tenant is responsible for Council Tax, Water Rates, Gas, Electricity and telephone costs. All rents are payable by bank standing order and there may be a charge for late payment.

If pets are agreed then we strongly suggest that you look into some form of additional insurance. A lot of insurance policies now not only cover your pets vet bills but also include public liability insurance, just in case your animal causes damage to somebody else’s property. We advise all tenants to look into Pet Insurance if they wish to rent. If you decide to have a pet post moving in, full consent from the landlord must be given prior to obtaining any animal.   

A deposit of a minimum of one month’s rental  will be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations and lodged with our scheme provider.

All of our properties are non-smoking. (Unless agreed otherwise with the Landlords)

Accepting a Property

Your prospective new Landlord will be keen to make sure that you are a suitable tenant and that you have the ability to pay your rent. Upon accepting a property, full references must be run, including credit history and ‘Right to Rent’ checks. References are taken from previous Landlords; credit checks will provide a full credit history of paying bills. Should you decide not to go ahead with a property or you fail any of the necessary checks the reference fee is non-refundable. Note that some referencing checks can take up to seven days to complete.

We use Rentshield Direct, a referencing agency to collect and confirm references from you. In the event that the information highlights any potential of risk to the landlord or insufficient earnings to support the rent you may be asked to provide a guarantor, who will be liable for the terms of your tenancy. Check your situation first by using our quick check calculator below.

Should you need a Guarantor

A guarantor should be a homeowner, earning three times the monthly rent. Guarantor references fees will be required. See Tenancy Charges for more information.

Can I afford to rent?

Monthly Rent (£)Tenant Income/Year (£)Guarantor Income/Year (£)
A: B: C:
Please enter the monthly rental amount in box A and press calculate, your annual income will need to match or exceed the amount shown in box B. If your income is insufficient we may still be able to help please contact the office for further details.


Subject to references being acceptable, only then will a suitable date be chosen for your occupation of the property. All intended occupants of the property over the age of 18 will need to complete a form to be referenced, regardless of their employment status. Applications will need to be supported by the appropriate reference fees, photo ID (i.e. Passport or Driving License) and proof of current address (i.e. utility bill).


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